.chatbot-widget{position:fixed;z-index:9999;--cw-kleur:#00897b;--cw-tekst:#fff;--cw-donker:var(--cw-kleur);--cw-zacht:#f3f4f6;--cw-rand:var(--color-border,#e5e7eb);--cw-tekstkleur:var(--color-text-primary,#374151);--cw-gedempt:var(--color-text-muted,#6b7280);--cw-vlak:var(--color-surface,#f9fafb);--cw-radius:var(--r-lg,16px);--cw-radius-sm:var(--r-md,8px);font-family:var(--font-body,var(--font,system-ui,-apple-system,sans-serif))}@supports(color:color-mix(in srgb,red,blue)){.chatbot-widget{--cw-donker:color-mix(in srgb,var(--cw-kleur) 82%,#000);--cw-zacht:color-mix(in srgb,var(--cw-kleur) 9%,#fff)}}.chatbot-widget.bottom-right{bottom:20px;right:20px}.chatbot-widget.bottom-left{bottom:20px;left:20px}.chatbot-widget.top-right{top:20px;right:20px}.chatbot-widget.top-left{top:20px;left:20px}@media(max-width:768px){.chatbot-widget.bottom-left,.chatbot-widget.bottom-right{bottom:10px}.chatbot-widget.top-left,.chatbot-widget.top-right{top:10px}.chatbot-widget.bottom-right,.chatbot-widget.top-right{right:10px}.chatbot-widget.bottom-left,.chatbot-widget.top-left{left:10px}}.chatbot-button{width:60px;height:60px;border-radius:50%;border:none;background-color:var(--cw-kleur);color:var(--cw-tekst);cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,.15);transition:all .3s ease;display:flex;align-items:center;justify-content:center}.chatbot-button:hover{transform:scale(1.1);box-shadow:0 6px 16px rgba(0,0,0,.2)}.chatbot-button:active{transform:scale(.95)}.chatbot-button .chatbot-icon{width:28px;height:28px;font-size:28px}@media(max-width:768px){.chatbot-button{width:50px;height:50px}.chatbot-button .chatbot-icon{width:24px;height:24px;font-size:24px}}.chatbot-window{width:400px;height:600px;background:#fff;border-radius:var(--cw-radius);box-shadow:0 8px 32px rgba(0,0,0,.15);display:flex;flex-direction:column;overflow:hidden;animation:slideUp .3s ease}@media(max-width:768px){.chatbot-window{width:calc(100vw - 20px);height:calc(100vh - 20px);max-width:400px;max-height:600px}}@media(max-width:480px){.chatbot-window{position:fixed;top:0;left:0;right:0;bottom:0;width:100vw;height:100vh;max-width:none;max-height:none;border-radius:0}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chatbot-header{padding:16px 20px;background-color:var(--cw-kleur);color:var(--cw-tekst);display:flex;justify-content:space-between;align-items:center}.chatbot-header .chatbot-header-info{display:flex;align-items:center;gap:10px}.chatbot-header .chatbot-avatar{width:36px;height:36px;border-radius:50%;-o-object-fit:cover;object-fit:cover;border:2px solid rgba(255,255,255,.4);flex-shrink:0}.chatbot-header h3{margin:0;font-size:18px;font-weight:600}.chatbot-header .chatbot-header-actions{display:flex;gap:8px}.chatbot-header button{width:32px;height:32px;border-radius:8px;border:none;background:rgba(255,255,255,.2);color:var(--cw-tekst);cursor:pointer;transition:background .2s ease;display:flex;align-items:center;justify-content:center;padding:0}.chatbot-header button:hover{background:rgba(255,255,255,.3)}.chatbot-header button svg{width:18px;height:18px}.chatbot-messages{flex:1;overflow-y:auto;padding:20px;background:var(--cw-vlak);display:flex;flex-direction:column;gap:16px}.chatbot-messages::-webkit-scrollbar{width:6px}.chatbot-messages::-webkit-scrollbar-track{background:rgba(0,0,0,0)}.chatbot-messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:3px}.chatbot-messages::-webkit-scrollbar-thumb:hover{background:var(--cw-gedempt)}.chatbot-welcome{text-align:center;padding:20px}.chatbot-welcome p{font-size:16px;color:var(--cw-tekstkleur);margin-bottom:24px}.chatbot-suggestions{margin-top:16px}.chatbot-suggestions .chatbot-suggestions-title{font-size:14px;font-weight:600;color:var(--cw-gedempt);margin-bottom:12px;text-align:left}.chatbot-suggestion{width:100%;padding:12px 16px;margin-bottom:8px;background:#fff;border:1px solid var(--cw-rand);border-radius:8px;color:var(--cw-tekstkleur);font-size:14px;text-align:left;cursor:pointer;transition:all .2s ease}.chatbot-suggestion:hover:not(:disabled){background:#f3f4f6;border-color:var(--cw-kleur)}.chatbot-suggestion:disabled{opacity:.5;cursor:not-allowed}.chatbot-message{display:flex;flex-direction:column;animation:fadeIn .3s ease}.chatbot-message-user{align-items:flex-end}.chatbot-message-user .chatbot-message-content{background:var(--cw-kleur);color:var(--cw-tekst);border-radius:16px 16px 4px 16px}.chatbot-message-assistant{align-items:flex-start}.chatbot-message-assistant .chatbot-message-row{display:flex;align-items:flex-end;gap:8px}.chatbot-message-assistant .chatbot-msg-avatar{width:28px;height:28px;border-radius:50%;-o-object-fit:cover;object-fit:cover;flex-shrink:0}.chatbot-message-assistant .chatbot-message-content{background:#fff;color:var(--cw-tekstkleur);border-radius:16px 16px 16px 4px;box-shadow:0 1px 3px rgba(0,0,0,.1)}.chatbot-message-content{max-width:80%;padding:12px 16px;font-size:14px;line-height:1.5;word-wrap:break-word}@media(max-width:480px){.chatbot-message-content{max-width:90%}}.chatbot-message-meta{font-size:11px;color:var(--cw-gedempt);margin-top:4px;display:flex;gap:8px;align-items:center}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chatbot-sources{margin-top:12px;padding-top:12px;border-top:1px solid rgba(0,0,0,.1)}.chatbot-sources .chatbot-sources-title{font-size:12px;font-weight:600;margin-bottom:8px;opacity:.7}.chatbot-sources ul{list-style:none;padding:0;margin:0}.chatbot-sources li{margin-bottom:8px}.chatbot-sources li:last-child{margin-bottom:0}.chatbot-sources a{color:inherit;text-decoration:underline;font-size:13px;opacity:.9}.chatbot-sources a:hover{opacity:1}.chatbot-sources .chatbot-source-excerpt{font-size:11px;opacity:.6;margin-top:4px;margin-bottom:0}.chatbot-flows{display:flex;flex-direction:column;gap:8px;margin-top:8px}.chatbot-flow-btn{width:100%;padding:14px 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.chatbot-flow-input-label{font-size:15px;font-weight:600;color:var(--cw-tekstkleur);margin-bottom:12px;text-align:left}.chatbot-flow-input .chatbot-flow-input-form{display:flex;gap:8px;margin-bottom:8px}.chatbot-flow-input .chatbot-flow-submit{padding:10px 20px;border-radius:24px;border:none;background:var(--cw-kleur);color:var(--cw-tekst);font-size:14px;cursor:pointer;white-space:nowrap;transition:background .2s ease}.chatbot-flow-input .chatbot-flow-submit:hover:not(:disabled){background:var(--cw-donker)}.chatbot-flow-input .chatbot-flow-submit:disabled{background:var(--cw-rand);cursor:not-allowed}.chatbot-flow-input .chatbot-flow-skip{display:inline-block;background:none;border:none;color:var(--cw-gedempt);font-size:13px;cursor:pointer;padding:4px 0;text-decoration:underline}.chatbot-flow-input .chatbot-flow-skip:hover:not(:disabled){color:var(--cw-gedempt)}.chatbot-flow-input .chatbot-flow-skip:disabled{cursor:not-allowed}.chatbot-loading{display:flex;gap:4px;padding:8px 0}.chatbot-loading span{width:8px;height:8px;border-radius:50%;background:var(--cw-gedempt);animation:bounce 1.4s ease-in-out infinite both}.chatbot-loading span:first-child{animation-delay:-.32s}.chatbot-loading span:nth-child(2){animation-delay:-.16s}@keyframes bounce{0%,80%,to{transform:scale(0)}40%{transform:scale(1)}}.chatbot-error{padding:12px 16px;background:#fef2f2;border:1px solid #fecaca;border-radius:8px;color:#991b1b;font-size:14px}.chatbot-error p{margin:0}.chatbot-input-form{display:flex;gap:8px;padding:16px 20px;background:#fff;border-top:1px solid var(--cw-rand)}.chatbot-input{flex:1;padding:12px 16px;border:1px solid var(--cw-rand);border-radius:24px;font-size:14px;outline:none;transition:border-color .2s ease}.chatbot-input:focus{border-color:var(--cw-kleur)}.chatbot-input:disabled{background:var(--cw-vlak);cursor:not-allowed}.chatbot-input::-moz-placeholder{color:var(--cw-gedempt)}.chatbot-input::placeholder{color:var(--cw-gedempt)}.chatbot-send{width:44px;height:44px;border-radius:50%;border:none;background:var(--cw-kleur);color:var(--cw-tekst);cursor:pointer;transition:all .2s ease;display:flex;align-items:center;justify-content:center;padding:0}.chatbot-send:hover:not(:disabled){background:var(--cw-donker);transform:scale(1.05)}.chatbot-send:disabled{background:var(--cw-rand);cursor:not-allowed}.chatbot-send svg{width:20px;height:20px}.chatbot-escalation{padding:8px 16px;text-align:center;border-top:1px solid var(--cw-rand);background:#fefce8}.chatbot-escalation-success{background:#f0fdf4;border-top-color:#bbf7d0}.chatbot-escalation-success p{margin:0;font-size:13px;font-weight:500;color:#166534}.chatbot-escalate-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 16px;font-size:13px;font-weight:500;color:#92400e;background:#fff;border:1px solid #fbbf24;border-radius:6px;cursor:pointer;transition:background .15s}.chatbot-escalate-btn:hover{background:#fef3c7}.chatbot-escalate-btn:disabled{opacity:.6;cursor:not-allowed}.chatbot-footer{padding:8px 20px;background:var(--cw-vlak);border-top:1px solid var(--cw-rand);text-align:center}.chatbot-footer p{margin:0;font-size:11px;color:var(--cw-gedempt)}.chatbot-message-notice{margin:.5rem 0 0;font-size:.8em;font-style:italic;opacity:.7}.chatbot-button .contact-knop-icoon{width:28px;height:28px}@media(max-width:768px){.chatbot-button .contact-knop-icoon{width:24px;height:24px}}.chatbot-window.contact-venster{height:auto}@media(max-width:768px){.chatbot-window.contact-venster{height:auto}}@media(max-width:480px){.chatbot-window.contact-venster{top:auto;height:auto;border-radius:var(--cw-radius) var(--cw-radius) 0 0;padding-bottom:env(safe-area-inset-bottom)}}.contact-inhoud{padding:20px;display:flex;flex-direction:column;gap:12px}.contact-intro{margin:0;font-size:14px;line-height:1.5;color:var(--cw-gedempt)}.contact-kanalen{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.contact-kanaal{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid var(--cw-rand);border-radius:var(--cw-radius-sm);background:#fff;color:var(--cw-tekstkleur);text-decoration:none;transition:border-color .15s ease,background .15s ease}.contact-kanaal:focus-visible,.contact-kanaal:hover{border-color:var(--cw-kleur);background:var(--cw-zacht)}.contact-kanaal:focus-visible{outline:2px solid var(--cw-kleur);outline-offset:2px}.contact-kanaal-icoon{flex:none;width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:var(--cw-zacht);color:var(--cw-donker)}.contact-kanaal-icoon svg{width:18px;height:18px}.contact-kanaal-icoon.is-whatsapp{background:#e7f8ee;color:#128c4b}.contact-kanaal-tekst{display:flex;flex-direction:column;min-width:0}.contact-kanaal-tekst strong{font-size:14px;font-weight:600}.contact-kanaal-tekst span{font-size:13px;color:var(--cw-gedempt);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chatbot-mens{display:flex;align-items:center;gap:8px;padding:8px 16px;border-top:1px solid var(--cw-rand);background:var(--cw-vlak);font-size:13px;color:var(--cw-gedempt)}.chatbot-mens>span{margin-right:auto}.chatbot-mens-knop{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;border:1px solid var(--cw-rand);background:#fff;color:var(--cw-donker)}.chatbot-mens-knop svg{width:16px;height:16px}.chatbot-mens-knop.is-whatsapp{color:#128c4b}.chatbot-mens-knop:focus-visible,.chatbot-mens-knop:hover{border-color:var(--cw-kleur);background:var(--cw-zacht)}.chatbot-mens-knop:focus-visible{outline:2px solid var(--cw-kleur);outline-offset:2px}.chatbot-welkom-mens{margin-top:16px}.chatbot-welkom-mens h4{margin:0 0 8px;font-size:13px;font-weight:600;color:var(--cw-gedempt)}